医生被称作糟糕的飞行员。他们不听取他人意见，因为他们觉得自己什么都懂。我很幸运，我在1970年成了一名飞行员，那是在我医学院毕业前的差不多十年。那时我未能体会，当飞行员能令我成为一名更出色的外科医生。我喜欢飞行。我驾驶的飞机越来越大，越来越快，天气也越来越恶劣，我就听说过「机组资源管理」，或称CRM，一个使飞行更安全的新见解。这意味着，为著一个好的结果，机组人员要听取他人意见，也要敢言，不管职位高低。
我在1980年首次接触到CRM。不久之后，一位主诊医生和我在恶劣天气下飞行。控制员吩咐我们转向，但已赶不及著陆。主诊医生是机师；我是副机师，因为转向失误，弄得他手忙脚乱，他忘记了把起落架放下来，这时发言似乎有点不合适，但我必须这样做，因为我们的生命受到威胁。我抛开我的不安，向他提出：我们现在需要把起落架放下来。第一次，我上了真正的一课，凭借CRM的力量，从那时起我把所学会的用在手术室里。
CRM要求飞行员/外科医生鼓励他人发言。当意见是相反的时候，这进一步要求医生避免反应过激，这可能会妨碍其他医生再次发表意见。所以，当我在手术室时，我询问其他人的意见和要求别人的帮助。有时，他们不愿意说出来。但我希望，在我不断的鼓励下，总有一天会有人敢叫我放下“起落架”。
~~~~~~~~~纯人手翻译，欢迎采纳~~~~~~~~~
原文如下：
Doctors are known to be terrible pilots. They don't listen because they already know it all. I was lucky: I became a pilot in 1970, almost ten years before I graduated from medical school. I didn’t realize then, but becoming a pilot makes me a better surgeon. I loved flying. As I flew bigger, faster planes, and in worse weather, I learned about crew resource management，or CRM, a new idea to make flying safer. It means that crew members should listen and speak up for a good result, regardless of positions.
I first read about CRM in 1980. Not long after that, an attending doctor and I were flying in bad weather. The controller had us turn too late to get our landing ready. The attending doctor was flying; I was safety pilot, He was so busy because of the bad turn, he had forgotten to put the landing gear down, unusual to speak up. But I had to: Our lives were in danger. I put aside my uneasiness and said, “We need to put the landing gear down now!” That was my first real lesson in the power of CRM, and I’ve used it in the operating room ever since.
CRM requires that the pilot/surgeon encourage others to speak up. It further requires that when opinions are from the opposite, the doctor doesn't overreact, which might prevent fellow doctors from voicing opinions again. So when I'm in the operating room, I ask for ideas and help from others. Sometimes they’re not willing to speak up. But I hope that if I continue to encourage them, someday someone will keep me from "landing gear up".
