当买家发起退货申请,我发现ebay根本不能拒绝,也不能让客服介入。我只能选以下四个选项。因为eBay要给买家营造一个良好的购物体验,很少考虑卖家的处境ebay退货具体内容
Select a replyAccept the returnProvide a return shipping label or postage to
the buyer via e**. You are responsible for the shipping cost. Wait to get the
item back before you refund the buyer.
Give a full refundYou fully refund the buyer to close this request. The buyer
keeps the item.
Offer a partial refundYou have one chance to offer an amount. The buyer keeps
the item.
Send the buyer a messageYou can reply to the buyer.