原发布者:zlx_21
AletterofcomplaintStructure(结构)•putforwardtheproblem(投诉事由)•explainthereasonforcomplaintindetail(详述事件/投诉理由)•requireactions(提出要求)Aletterofcomplaintp821stMayDearMrLeFeverFollowingtherecentexperiencesoftwoofmystaffwithyourtrainingcompany,Ihavedecidedtosendyousomefeedbackbasedontheircomments.Onthe25thApril,theyattendedatwo-daycomputercourseincreatingPowerPointpresentations.However,onthefirstdaythetrainerarrived30minuteslate,whichwasfollowedbyafurtherdelayduetoaroomchange.Asaresultofthisnearly90minuteswasmissed.Inadditiontothis,mystaffinformmethattheapproachofthetrainerwastoletparticipantsdiscoversolutionstoproblemsratherthanbeingtoldwhattodo.DespitehavingbeenverysatisfiedwithyourservicesinthepastImayhavetoreconsidersendingstaffinthefuture.Iwouldbegratefultohearanycommentsyouhavetomakeeitherbyphoneorinwriting.Ilookforwardtohearingfromyou.YourssincerelyMrsAHeneageHumanResourcesWritingexercise:AletterofcomplaintP83Yourecentlystayedatahotel.Readthenotesontheproblems.Writealettert