手机淘宝如何申请退货

2023-05-03 综合 26阅读
1、在手机上打开淘宝APP,登录帐号密码,进入手机淘宝主页,在主页的下方点击“我的淘宝”,如下图所示:
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2、进入我的淘宝页面后,第一屏就能看到“我的订单”,点击查看更多订单,如下图所示:
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3、进入我的订单页面后,找到需要退款的订单点击咐和下,如下图所示:
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4、进入订单详情页后,会显示订单确认时间,收货人信息以及产品缩略图,在右下方会有个“退款”标识,如下图所示:
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5、点击“退款”标识进入“选择服务类型”页面,在该页面可以选择“仅退款”和“退货退款”,这个根据实际需求点击对冲前于链接即可,如下图所示:
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6、进入“申请退款”后,选择退款原因,有必要的话上传凭证,然后提交退款申请,如下图所示:
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7、提交退款申请后,进入退款详情页面,这里会提示你需要处理的时间、客服介入、修改申请、撤销申请等功能,如下图所示:
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